Privacy Policy

Privacy Policy Overview

Policy overview Current practices

This Privacy Policy explains how Clean Sweep Solutions handles personal data through the website and related service inquiries. It follows the data lifecycle from collection to use, disclosure, retention, and deletion.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Data We Collect

Depending on how you use the website, we may process your name, email address, phone number if you provide it, inquiry message, property and service scope details, and access or schedule preferences. We also process limited technical data such as server request metadata and browser and device information for security and delivery purposes.

We collect only the information needed to handle inquiries, prepare service arrangements, and support site operation.
02

How We Collect Data

We receive personal data when you submit a contact form, send an email, call us, or share details needed for a service inquiry. Technical data is generated automatically when you visit the website or interact with its pages and forms.

Most information comes directly from your messages, forms, and booking-related communications.
03

Types of Cookies

The website uses cookies needed for essential operation and cookies that store privacy preferences. These cookies support basic functionality, help the site remember your choices, and do not indicate active analytics or marketing use.

Only limited cookie categories are used on this website.
04

Cookie Controls

We use essential cookies for site operation and cookies that remember privacy preferences. Because tracking is not enabled, we do not state that analytics or advertising cookies are in use. You can manage cookies through browser controls, including blocking or deleting them, although some site functions may be affected.

Cookie settings can be adjusted through your browser, and preference choices may be stored for future visits.
01

How We Use Data

We use personal data to respond to inquiries, review service scope, prepare quotations, confirm access and scheduling, manage recurring service arrangements, and carry out periodic service reviews. We also use technical data to operate the website, maintain security, and ensure reliable delivery of submitted forms and messages.

Each processing activity is tied to a specific operational need.
02

Service Providers and Operational Sharing

We may share personal data with service providers that support website hosting, technical delivery, message handling, and related operational functions. Any such recipient is expected to use the information only for the service it provides and to handle it in a manner consistent with the purpose of the disclosure.

Operational recipients are used only where they are needed to deliver the website or handle communications.
03

Legal Disclosure

We may disclose personal data when required to comply with law, a lawful order, or a valid request from a public authority. We may also disclose information when necessary to protect our rights, investigate misuse, or support the security of the website and our records.

Legal disclosure is limited to situations where a valid obligation or lawful request applies.

Privacy rights lifecycle

How rights, requests, retention, and updates are handled

User Rights

Your Privacy Rights

Subject to applicable law, you may ask to access, correct, update, or delete personal data we hold about you, or to object to certain processing where that is legally available. We may need to verify your identity and review the request before taking action.

Available rights may depend on the nature of the request and any legal duty to keep the information.
Requests

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant record and describe the action you want us to take. We may ask for additional details before responding, and we will process the request through our internal service desk workflow.

Requests are handled through a review process so that we can confirm identity and apply any legal exceptions correctly.
Data Retention

Retention and Deletion

We retain personal data for the period needed to respond to an inquiry, prepare or manage a service arrangement, maintain business records, support security, or meet legal obligations. When data is no longer needed for those purposes, it is deleted or otherwise disposed of in a reasonable manner.

Data is kept only for as long as it remains needed for the stated purpose or for compliance purposes.
Policy Updates

Policy Updates

If we make material changes to this Privacy Policy, we will revise the posted version and use reasonable means to draw attention to the update when appropriate. The updated notice applies from the date it is published unless a different effective date is stated.

We review this notice when our practices change or when legal requirements call for an update.

Privacy Contact

Email contact
contact@droptinoe.garden
Telephone contact
+63 905 975 4086
Postal address
51 Colon, San Roque, Cebu City, 6000, Cebu
Service desk

Use the contact details below for privacy questions, access requests, or concerns about how your information is handled.